As a woman-owned small business, CSTM is focused on providing IT Professional Services to federal, state, and local governments, healthcare organizations, and higher education. Our success is built on meeting people where they are, advancing knowledge, and increasing productivity.
CSTM believes that customer-driven approaches for assessment, planning, performance, and evaluation allow us to be results-oriented to achieve the best outcomes and accomplish your organization’s goals.
With industry Subject Matter Expertise, CSTM brings three decades of professional experience working with Senior Executives, Supervisors, Managers, and Employees. We partner with teams, we collaborate, we communicate effectively, and we will make a difference.
CSTM provides service excellence to our clients. We create and support open, honest dialogue; acknowledge critique and varied perspectives; develop and nurture trusting relationships; and deliver on our commitments.
Our core values are the basis on which we operate. Integrity, Teamwork, Innovation, Growth, and Accountability are the cornerstones of our work and partnerships that guide all our actions and empower growth across the organizations we serve.
Advancing knowledge. Increasing Productivity.
Carla Speights
Chief Technology Officer
Carla is a Proven IT Leader
Carla Speights is an Information Technology professional who helps organizations solve and improve complex business needs with digital technology. Her 30 years of IT and Health IT experience is demonstrated in her technical acumen and expertise in bringing transformational change into all areas of the business to deliver more value to customers. Carla’s proven ability as an achiever, communicator, and learner with a strategic and futuristic focus enables her to utilize technology as a tool to translate business goals.
Carla has a Master’s in IT Management, is a CPHIMS (Certified Professional in Healthcare Information Management Systems), is certified in EpicCare Ambulatory EHR (Electronic Health Record), and has certificates in Information Assurance, Public Health IT, and Instructional Design Principles. She is a College Professor of Health IT and IT. She has worked as a Senior Consultant, Senior Project Manager, Program Manager, Senior System/Applications Analyst, Senior Business Analyst, IT Trainer, System Administrator, and Business Operations Manager, and specializes in Clinical Informatics, Electronic Health Records, Health Information Exchange, and Patient Portals.
Carla is passionate about data and technology and believes that technological developments, enhancing education and training of employees and the workforce, and organizational change align with a data-driven organization and customer value. She is a leader who delivers solutions that help drive change with people, processes, and technology.
Mission
To empower people to believe in their potential to acquire knowledge and skills that accelerate growth and increases performance.
Vision
CSTM exists to help organizations achieve their mission by providing effective and quality Health IT, IT Professional Services, and IT Training and Education. We understand knowledge empowers people, and we know that living our core values and using them to guide our decisions and development helps us to consistently deliver service excellence to our clients.
CORE VALUES
INTEGRITY
We make responsible decisions based on professional standards.
TEAMWORK
We achieve more when we collaborate, and all work together.
INNOVATION
We encourage thoughtful, creative, and inspirational ideas.
GROWTH
We improve by expanding our capabilities with innovative training.
ACCOUNTABILITY
We empower each other to take ownership of our actions.
IT PROFESSIONAL SERVICES | CAPABILITIES
Healthcare | Government | IT Training
Methodology
CSTM’s proven methodology demonstrates how we partner with and support organizations to achieve their business objectives and goals. We are committed to your company’s success by executing our four-stage methodology that will maximize win-win solutions.
ASSESSMENT
We will help identify gaps between an organization’s current and desired state and analyze possible solutions by listening, learning, and understanding your business concerns.
PLANNING
We will collaborate to help develop strategies, action plans, and timelines that meet your business needs. We will be an attentive listener and ask informed questions to ensure results-oriented outcomes.
PERFORMANCE
During execution of the desired action plans, team engagement and agreements will drive productivity and enable effective communication that supports timely completion of the work.
EVALUATION
Determine achievement of stated goals, efficiency, impact, and sustainability. We will review and understand what worked well and could be improved.
A Customized Approach to Technology Success
